Miller Homes · New-build Inspections

Miller Homes Snagging Survey and Pre-completion Inspection

Buying a new Miller home? Get it independently inspected before you complete, with an engineer-checked report within 24 hours. From £325, anywhere in England.

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New Homes Quality Code

Is Miller Homes Covered?

Yes, for homes reserved on or after 3 January 2023. Miller Homes Limited is listed as active on the NHQB Register of Developers, with registration from that date.

If you reserved on or after that date, the Code gives you the right to a pre-completion inspection and access to the free New Homes Ombudsman Service. If you reserved on or after 2 March 2026, Version 2 of the Code applies.

Checked on the NHQB register on 25 September 2026. Check it yourself for your reservation date.

Your Options

When to Inspect a Miller Home

Before completion: after the Notice to Complete is served and before the completion date. The notice period is normally at least 14 calendar days. Check your window.
After you move in: a full snagging survey, ideally in the first few months.
Before the two years are up: a 2-year warranty inspection while the builder is still responsible for defects.

Inspections From £325

Getting Snags Fixed by Miller Homes

Send the report in writing through Miller's after-sales service, and keep a copy with the date you sent it.
Expect action within 30 days. Under Version 2 of the Code, developers should settle after-sales issues within 30 days unless there's a significant reason for delay, with monthly updates if it takes longer.
If it stalls, make a formal complaint. The developer should acknowledge it within 5 days and respond within 30 days of the complaint start date.
Still unresolved? You can refer the complaint to the New Homes Ombudsman Service after 56 days. The service is free for homebuyers.

An independent report helps at every step: each snag is photographed, located and referenced to the relevant standard, which is much harder to dismiss than a list you've written yourself. What happens after your snagging report.

Timescales from Part 3 of the New Homes Quality Code (Version 2). Homes reserved before 2 March 2026 fall under Version 1.

Miller Homes Inspection Questions

Can I Have My Miller Home Inspected Before Completion?

Yes, if you reserved it on or after 3 January 2023. Miller Homes Limited is listed as active on the NHQB Register of Developers from that date, and the New Homes Quality Code lets buyers of registered developers have a pre-completion inspection after the Notice to Complete is served and before completion.

Do I Have to Use Miller's Own Inspection?

No. You can appoint your own suitably qualified inspector: a member of a recognised professional body for surveying, with professional indemnity insurance. Homes reserved from 2 March 2026 can also be inspected by the buyer themselves, using the NHQB checklist.

What If Miller Homes Doesn't Fix the Snags?

Report issues in writing through the after-sales service. Under Version 2 of the Code, developers should settle after-sales issues within 30 days unless there is a significant reason for delay. If you make a formal complaint and it isn't resolved, you can refer it to the New Homes Ombudsman Service after 56 days.

How Much Is a Snagging Survey on a Miller Home?

From £325 for a flat, £370 for a 3-bedroom house and £429 for 5 bedrooms, the same whichever developer built it.

Ashbridge Design is independent and not affiliated with Miller Homes. The name is used only to identify the developer. Other housebuilders.

Ready for a Fixed Price?

Tell us about your project or the home you're buying. You'll get a clear, fixed quote, usually the same day.

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